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Migration from old Bookly to new Bookly Pro

The migration process is automated, easy, and won’t take you more than a minute. To perform a successful migration from Bookly to the new Bookly with the Pro add-on, we strongly recommend using the built-in Migrator.

We suggest to backup Bookly and add-ons (if any) to help restore your data if something goes wrong. To back up your database, use this instruction or any convenient method.

Do the following:

  1. In the Plugins section of your WordPress admin panel, download the latest update for Bookly.
  2. Once you update, find the Migrator page in Bookly menu.
  3. On the Migrator page follow the provided steps to complete the migration.

If for some reasons you’re updating to the latest version using FTP, read carefully and follow instructions in this guide to prevent data loss and corruption.

After migration, you’ll have two plugins installed – Bookly (required free basic version) and Bookly Pro (add-on with advanced features). All your settings and appointments will be stored and can be used as before.

Please note: If you use Multisite add-on, and Bookly is not active on the main website or not Network active, an additional step is required before the migration. First, you need to activate Bookly on the main website and only after that you can use the migrator page.

In case you face any errors, experience difficulties or have any questions, feel free to contact our support via support@bookly.info.

Important: Even though we test our code thoroughly (automatically and manually) before any update, we cannot guarantee that there won’t occur any issues in your installation due to the work of other plugins. According to the rules of Envato marketplace, you need to have a valid support pack to receive an item support. If you haven’t updated Bookly for a long time, before downloading the latest version, we recommend checking your support period for Bookly Pro and extending it if necessary. This will help us to deliver a prompt support for you and a quick fix as soon as possible.

 

Troubleshooting the most common issues

Migration process freezes on 3 or 4 step. The website is giving HTTP Error 500.

Bookly add-ons don't work after update. What can I do?

Why email notifications are not populated with the booking information?

I am unable to edit my Appearance section, it is greyed out. How can I fix it?

 

For more info, see our FAQ section.

 

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