Fatal_error and heavy ajax.php zip file
Hello
We have installed and activated a number of original bookly plugins on our website for a long time. Recently, we activated one of the Bookly plugins called Bookly Customer Cabinet on the website and there was no problem, but after a few hours the website showed the Fatal_error. We managed to fix the error by manually updating WordPress and then rolling back the PHP version.We wanted to make sure that there was no problem and that this would not happen again. As it is clear in the picture, it seems that the error is from the side of the related plugin. After checking, we realized that a 13 GB file was added as a zip in the Bookly folder. We wanted to know what this file is and why it has become so big. No more problems.
PHP Version: 7.4
Wordpress Version: 6.3
Bookly Version: 22.2
Bookl Pro Version: 6.7
Bookly Customer Cabinet: 5.5
tnx
Comments
Hello. The folder name is incorrect ('toolz' instead of tools). Please check.
If you need further help with this matter, please create a support request here https://support.booking-wp-plugin.com/hc/en-us/requests/new or reply via the ticket #279021 because your issue requires personalized support.
Thanke you for your support, yes look like folder name is problem. we deleted zip file and fix problems. is it possible this folder name change be automatic or caming from another problem? cause i didn't change folder name, i nobody can't do it.
Hello. There is no code in Bookly that would change the folder name.
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