Error cURL message
Hello,
Recently we are getting the following error when trying to make payments or clicking on the Bookly Cloud option in wordpress. Whats strange is normally we would see all the options under the Bookly Cloud but this page is blank, when we try to login in the cloud we get the same error. Hosting company are not helping.
Can someone please help or advise, since customers cant make payment for the bookings.
Error Message.
cURL error 28: Connection timed out after 10000 milliseconds
thank you.
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Comments
Hello,
Please, add the following IP addresses to firewall whitelist (both on 80 and 443 ports) :
144.76.41.26
195.201.174.212
The first one is for api.booking-wp-plugin.com and the second one is for cloud.bookly.pro.
Thank you let me try.
Hello,
The ISP has added the above into the system, but we are still getting the same issue blanks page and same error. See screen shot attached. Anything else we can try, if you need any more information please do let me know.
Here is the website URL : https://www.hyufc.com/
Hello, please submit a support request here and we'll look into this matter.
We don't a Bookly Pro, licence we are using the free version for now. I can't submit the ticket.
We have created support ticket #298887 for you. Please expect a response from one of our support agents as soon as possible.
Thank you,
Hi, did you solved it? I've the same issue.
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