Waiting List Notifications Not Sending to Customers When Slot Becomes Available
Hello,
I’m experiencing an issue with the Bookly Waiting List add-on where notifications are not sent to customers on the waiting list when a slot becomes available. Instead, the notification is sent to the customer who canceled their appointment, which is not the desired behavior.
What I’ve Done So Far:
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Set Up Notifications:
- Enabled: Yes
- Type: Notification about customer's appointment status change
- Appointment Status: On waiting list
- Recipients: Client
- Services: Any
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