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bookly forms showing html instead of the form

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Wajid

today all of a sudden the front end is showing me html instead of the actual form... the place where the form is supposed to be im seeing; 

:root { --bookly-main-color: #1e73be !important; --bookly-color: #1e73be !important; }

 

(function (win, fn) { var done = false, top = true, doc = win.document, root = doc.documentElement, modern = doc.addEventListener, add = modern ? 'addEventListener' : 'attachEvent', rem = modern ? 'removeEventListener' : 'detach.....

 

ive reached out to support but im sure they take a day or so to reply. urgent need of help, does anyone know what could be causing it? its been working fine for nearly a year

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    Wajid

    i was using elementor pro and had the bookly shortcode in a "text editor" element. i deleted the text editor element and added a shortcode element and repasted the code and it rendered the form ok. This happened a year after working properly so if anyone encounters the same issue the fix it to move the shortcodes into a shortcode element rather than using the elementor text editor element;

     

    Many users (including in recent reports) find that switching to the dedicated Shortcode widget resolves this exact issue when the Text Editor doesn't cooperate.

    1. Edit your original page in Elementor Pro.
    2. Delete the Text Editor widget containing the Bookly form.
    3. In the Elementor widget panel, search for Shortcode (it's under Basic widgets).
    4. Drag the Shortcode widget to where you want the form.
    5. In the Shortcode field, paste your exact shortcode: [bookly-form category_id="X" service_id="X" .... etc]
    6. Update/Publish the page.
    7. Clear all caches (plugin, server/CDN, browser) and test in incognito mode.

    that should resolve your issue

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