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Dear Staff,

during the configuration of the email notifications, I can only set recipients to: administrators, staff, clients.

We have 3 administrators for the website, one is the technician, and two administrative who change the contents and update pages and stuff. No-one of these should receive the booking emails, i need to send the email to another address.

I thought to add an user with the correct email, but if i set it as an administrator, the email of the notifications will be sent to everybody.

How I can manage this?

5 comments

  • -1
    Avatar
    Julia
     
    Hi, Marco

    Thank you for your message.

    Email notifications to administrators will be sent to emails that are written in profiles of your WP users with administrator rights: http://prntscr.com/p0wuvv

    If you don't want notifications to be sent to these emails, you can enable email forwarding from these ones to the email you need.

    Best regards,
    Julia
    Bookly Customer Support

  • 1
    Avatar
    Dario Dulovic

    This is not a big help. I have 6 administrators for my website and I need just one to receive the email, bot everyone. I should be able to choose who will receive the email notifications. Why is that so complicated.

  • 1
    Avatar
    Jesse Messenger

    I just don't see why Bookly in all its glory can't add a field in the notification settings to set a custom email recipient. I have clients who are not "administrators" of the site but still manage content with a different User Role and need booking notifications. Forwarding outside of Bookly is unreliable and just kinda lame.

    If Bookly is only going to stick with User Role-based notifications, why not hook into the actual roles on the site and display them all. I'm literally struggling to inform my client of the same. Just a bad look.

  • 0
    Avatar
    Jurgen Hollebecq

    Is there any update on this very basic requirement?

    I am in the same situation as Dario: only 1 administrator needs the notification. As a continuous developer for them, I don't need to receive their reservations at all. Imagine having 20 customers like that or many many short reservations. My mailbox (and I) would go nuts...

    @Bookly @Julia, please make it possible to choose for 1 or more custom email addresses for each notification!

    Best regards,
    Jurgen

  • 0
    Avatar
    Admin

    This is really a necessary option. Please Bookly, listen to your customers and provide some feature requests

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