A rejected booking

Hello, what happens to the booking if a staff member rejects it? Is it canceled? Or is it still open and can be re-assigned to a new staff member by the admin?

Thanks!

Reneta

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3 comments
Date Votes
  • Boy it would be nice if someone answered this question...

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  • Yes - I'm trying to figure this out also.  Difference between Cancel and REJECT?  Can't find anything in documentation?

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  • Hello.

    Both statuses will open a time slot for booking, however if you use 'Cancelled' status you can also choose a Cancel appointment action (Settings > Appointments.)

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