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Any employee deleted a staff member. And no, it's not showing when I checked the show archived box. Help!

7 comments

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    Richel

    Hi Amanda,

    We have received your message and replied via email. Please check your inbox, spam or junk folder. 

    Many thanks, 

    Bookly Support 

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    Aizel Ash Villarino

    Hi Richel, I had the same issue. Staff member accidentally deleted and it's not archived either. Can you please help?

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    Support Team

    Hi Aizel,

    One of our agents replied to you via request #140066. Please check.

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    Matt Stubbs

    Hi Richel, I now have the same issue as above. Staff member accidentally deleted their own account and it's not archived either. Can you please post instructions on how to restore? I can open a ticket but posting here might also help others in the future. Thanks

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    Alex

    Hi Matt,

    In case you have a back-up and you can try to restore your website to a previous state, please contact your host about this matter. If nothing works, you can contact us directly and we'll try to help, but you will still need to have a back-up. 

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    Matt Stubbs

    Thanks Alex. I managed to restore a backup. Most of the staff users on my site are not very 'tech savvy'. In this instance the staff user was trying to remove some 'days off' and clicked the delete button, not realising this would delete her as a staff member! In all fairness i do agree with her that this is a bit confusing. Perhaps a though for future updates - maybe make this button a little less accessible, considering accidentally clicking it can do a lot of damage? 

    In the mean time, can you suggest a css hack that i could use to hide the delete button. I could then just temporarily remove this on the rare occasion i accidentally want to delete a staff member. I suspect this would be very useful for others also.

    Thanks, Matt

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    Alex

    Please apply this CSS to the WordPress admin panel via any CSS plugin. For example you can use this one https://wordpress.org/plugins/custom-css-js/
    /* hide the delete button in the modal window */
    .bookly_page_bookly-staff #bookly-staff-edit-modal #bookly-staff-delete {
    display: none!important;
    }

    /* hide the delete button in the staff members menu */
    .bookly_page_bookly-staff #bookly-delete {
    display: none!important;
    }

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