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Ever since the clocks went forward in the UK, it seems like all my appointments in the calendar are still showing in UTC time when expanded, instead of UTC+1. It's really strange because the time is correct in the calendar preview, and the notification time is correct, but when you expand the event to edit it shows as 1 hour behind because it is using the UTC (Coordinated Universal Time).

The time is correct in the backoffice Appointments screen, email notifications, and the Google Calendar.

It is only when we expand the appointment in Outlook that the time zone changes. This happens to all of our staff users. We tried changing local time settings in Outlook and Windows but made no difference.

I double checked all time zone settings everywhere, in WP settings, Bookly timezones, Bookly staff timezones, calendar timezone, PC timezone, and all are set to London / UTC+1.

This only happens to Bookly appointments in the Outlook calendar. When we create other appointments directly in Outlook and expand they are showing the correct timezone, so something is happening between the Bookly to Outlook integration.

I disconnected the outlook calendar and deleted the App from Azure, then did a fresh integration for Outlook via Azure, followed the instructions to the letter, but still getting the same issue.

Is anyone else getting this same issue?

Any help would be much appreciated.

 

1 comment

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    Support Team

    Hello, 

    We will check the reported behavior on our end and let you know about the results.

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