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hi 

I use Group bookly and location addons and defined a service with 'n' capacity in Bookly. This capacity should be available for all location, but when the first customer select location 'A' at a specific time the other capacity for this service(on that specific time) just selectable for location 'A' not the other location.
why customers can't select this service and time in the other city?
How can this problem be solved?

 

 

1 comment

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    Support Team

    Hi there, this happens because you have assigned one staff member to your service that is available in different locations at the same time. Once your staff member is occupied with the service, he/she won't be available at the same time in different location.

    Please note that this forum is for user to user interactions only. We do not check questions on this forum regularly.

    If you need assistance with the settings, please reach out to us using the link below:

    https://support.booking-wp-plugin.com/hc/en-us/requests/new

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