Staff can respond to customer emails

We are trying to disable staff's ability to respond to customers when they receive a booking notification (customer email is under "reply-to" in email metadata). This goes against our privacy policy - anyone know how we can disable this? Thanks!

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  • Hi Gwen, you can do it in Email notifications > General settings > Reply directly to customers > Disabled.

    For further support requests, please use this link to submit a ticket https://support.booking-wp-plugin.com/hc/en-us/requests/new

    This community forum is for user to user interactions only. We do not check questions on this forum regularly.

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