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I have had to fire clients in the past.

Recently one of them book in online after a year of absence and took up another potential booking. I have only ever fired 3 clients in the last 5 years - I don't want to have to change my entire system and take deposits on everyone for one person.

 

I also can't take deposits due to people claiming the service through insurance, and insurance claims can vary from policy to policy - which means then my books gets inconveniently complicated with refunds / calculating remaining gap payments.

2 comments

  • 0
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    Beverly Spinney

    I too need to block certain clients from booking.  How do I do that?

  • 0
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    T Horejsi

    Buy and use additional plugin called Customer Groups if you have Bookly Pro
    Unfortunately Customer Groups does not work with other plugin from Bookly that can create fully convenient black list.

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