Client Notes that are added to booking form not populating over

When client adds notes to their bookings these notes aren't showing up in Notification to staff member about approved appointment. Anyone else having this problem?

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  • Hi Kelsey,

    Make sure that your Notification to staff member about approved appointment includes the {appointment_notes} code in the email body.

    If the issue persists, please submit a support ticket via https://support.booking-wp-plugin.com/hc/en-us/requests/new with access to your WP admin panel so we can look into this matter.

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