Bookings appearing 1 hour early on phone calendar
Hello,
I have my bookly connected to my iPhone calendar, and just recently for bookings in November and December they are appearing 1 hour early in my calender, Say I have a booking for 3pm on Dec.20 it will appearin in my phone for 2pm. So far online the bookings are working properly as my 2 pm spot is still available even though it sends it to my phone as a 2pm appointment.
Although, when I open at 9 am if someone books for 10 am it appears in bookly for 10 am, but ends to my phone for 9 am and when you go to book online the 9 am and 10 am spot are both unavailable.
Anybody have experience fixing this issue?
Thank you
0
Comments
Hello,
Thank you for your message.
Please, check time zone settings in your WordPress admin panel:
I advise you to use the city instead of UTC format. And please, check the time zone settings in Staff members section:
Besides, please, check "Display available time slots in client's time zone" option in Settings:
If it is enabled, your clients will see time slots according to their time zone.
Let us know if it works for you.
Hello,
Thank you for responding. I just checked and I already had the time zone set to our city and client time zone disabled. Sorry should have said that, we are starting to wonder if this has something to do with when clocks fall back? As this issue has just come up.
Thank you for any help
Hello,
Thank you for your reply.
The issue you've raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.
https://support.booking-wp-plugin.com/hc/en-us/requests/new
Thanks
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