woocommerce integration item data disappears in a few minutes

The Bookly information like service_name, appointment_date, appointment_time disappears from the item detail in the order in woocommerce in a few minutes.

With data, item detail in the order in woocommerce:

few minutes later withot data, item detail in the order in woocommerce:

How can I identify Bookly orders in woocommerce? Cannot send the Bookly ID, nor the client's email.

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  • Official comment

    Hello,

    Thank you for your message.

    The issue you've raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.
    https://support.booking-wp-plugin.com/hc/en-us/requests/new 

  • Seems a woocommerce installation error. Solved updating the woocommerce db.

    woocommerce / Status / Tools / Update database 

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