Limit clients to book several appointments per session without Cart Add-on
I don't have cart Add-on, but it's possible to book several appointments leaving and resuming the reservation process. How can I limit clients to book only one appointment per session?
I can see Bookly menu > Settings > Cart . I did not buy / install at any time Cart Add-on. Is it normal to have this menu?
The same with "Group Booking".
Thank you.
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Comments
Hello,
Thank you for your message.
You can set up the limit for each service:
But there is no option to set up the general limit for all services. You can leave your request here: https://ideas.booking-wp-plugin.com/boards/feature-requests and if it gets enough votes, it might be implemented in the future release.
As for the cart and group booking options, previously, these features were included in Bookly by default. So if you bought Bookly a long time ago, you can use them without purchasing additional add-ons.
Thank you very much for your answer. Yes my license is quite old.
Without an enabled cart it should not be possible to book multiple appointments by leaving and resuming the booking process.
Without a cart, how can the customer delete erroneously made reservations?
If the client update the website the erroneously reservation continue in bookly form.
I want limit clients to book only one appointment per session. Not stop the client to buy.
"You are trying to use the service too often. Please contact us to make a booking." Is not the way to my purchasing process.
Thank you :)
Hello,
The case you've raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.
https://support.booking-wp-plugin.com/hc/en-us/requests/new
Thanks
Thank you :)
Why requires personalized support? There is a error in my website?
This is not the normal behaviour of bookly?
Hello,
Thank you for your message.
If you disable Cart option (Appearance section), there will be no option to book several appointments within the same booking session. But if you use WooCoomerce integration, the previous orders will be displayed in WooCommerce cart so you will need to delete them manually. So could you specify your request, please? What do you mean by "erroneously made reservations"? Could you provide us with the screenshot?
"If you disable Cart option (Appearance section), there will be no option to book several appointments"
ok, so there is an error in my system.
Without cart and without Woocommerce integration active. Updateing the website in a middle of process I can make another appointment. The {appointments_count} have value 2 and the form show data from two appointments.
Thank you :)
Hello,
Thank you for your message.
In this case, please, create a support ticket via the link below and we will check it:
https://support.booking-wp-plugin.com/hc/en-us/requests/new
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