Sender email doesn't update
Hi all,
I encountered a problem that I cannot fix and I hope some of you might know the solution.
I am using the free version of Bookly. Earlier I set the email notifications and I set an email address as the sender email. It worked fine, but later on I decided to change the sender email to a new one. I updated the sender email at the email notifications settings, and I made test appointments and sent test emails. I received the emails, but for some reason I still receive the notifications from the original sender (both of them are gmail accounts).
When I tried to send the test emails at the form the sender email updated as I hoped, but after receiving the emails they still appear to be sent by the previous address.
I checked the database but I couldn't find the field where it is stored, so I am a little bit confused with the issue. If you had similar issue and have a solution, I would appreciate if you share it with me.
Thank you!
Kind regards,
Gergely
Comments
Hello,
Thank you for your message.
Please, send us your request to support@bookly.info
Please sign in to leave a comment.