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Can I create a buffer between appointments (e.g. for preparation)?

We call them "padding times", and you can set them separately for each service in Bookly > Services (this feature is available with the Bookly Pro add-on).

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    Suh Kristina

    Padding time:
    I added padding to beginning of the services, it changed the appointment from 1hr to 1hr & 30min, but the padding wasn't added to the beginning of the appointment. It was added to the end.

    I need it to be added to the beginning of the appointment, as it is a home visit and we need 30min buffer to get there.
    eg. the customer chooses 1pm, it needs to show 1pm-2pm as the appointment, but block off another 30min infront of the appointment. So when someone goes to book the appointment, the system needs to identify a 30min buffer and only allow them to book after the that. I hope that makes sense.

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    Support Team

    It works the way you described with exception of first and last appointment of the day, but for the rest of the appointments the padding will be taken account before displaying the available slots.

    Edited by Support Team
  • Avatar
    Paul B-G

    Padding Time:
    I have configured the system so that a service has a 1 Day padding after the booking, this works well in all cases except for Friday. Is there a way to configure Bookly so that the 1 Day padding doesn't include OFF days? Example: A Service is Booked on Friday, Saturday OFF, Sunday OFF and the 1 Day Padding is Monday.

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    Hi, Paul

    Thank you for your message.

    Currently, such an option is not supported.
    But you can leave your request here: and if it gets enough votes it might be implemented in the future release.

    Best regards,

    Bookly Customer Support

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