Help Center

9 Comments

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  Glauber Carvalho January 26, 2017 01:08

  I have disabled all payments, and the column payment is not there. But there is a price ($0.00) next to the agent name for the appointment. How to remove that one too?
  Thank you.

• 
  Support Team January 26, 2017 07:10

  Hi Glauber, please check the appearance tab and disable this option: Show service price next to employee name.

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  Anna Lenkiewicz April 13, 2018 09:43

  Hi, I have the option disabled for local payment and for paypal - still PayPal appears on our site and we are unable to hide the tab and remove the payment option. WP and plugin in the latest as per today versions.

• 
  Support Team April 13, 2018 11:38

  Hi Anna, in case everything is disabled in the payments tab, though the behavior persists please send us an email to support@ladela.com with this inquiry and your purchase code.

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  Anna Lenkiewicz April 13, 2018 12:27

  Hi, we are using lite version. For now it was working. Is the only possibility to get it is to get paid version?

• 
  Support Team April 13, 2018 12:54

  No, the payment step should be hidden if you disable the payments, even in the lite version.

• 
  Anna Lenkiewicz April 13, 2018 14:10

  Looks like it does not work. Can you advice what we can check? It subscription is needed to get support just let us know :)

• 
  Support Team April 17, 2018 08:21

  Hi Anna, you can send us an email to support@ladela.com and we'll look into this matter.

• 
  Rafael Pressi January 17, 2019 11:00

  Hi, how can I hide the payment step from the costumer, but still control the payments in the back-end?

  In our studio all payments are locally made, so it would be more convenient for our costumer just hiding that step.