Can customers edit their bookings?

SaraOlesen

January 26, 2021 09:05

I can see the customer is able to cancel their old appointments.

Are they able to edit their old appointments instead/too?

Best regards

Sara

2 comments

Richel
January 26, 2021 11:11 (Edited January 26, 2021 11:11)

Hi Sara,

Thanks for your message.

Please check if the Bookly Customer Cabinet Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360005099314-Customer-Cabinet-Add-on will work for you.

It lets you comply with the GDPR requirements by providing customers with a possibility to access, manage and delete their personal details and appointments list (view, update and delete their personal information, remove their customer profile, view appointments history, see all details of the appointment (date, time, employee, status, price, etc.), reschedule or cancel their bookings) in a user account.

Please check the demo https://www.booking-wp-plugin.com/demo/customer-cabinet/ to get a better understanding of how it works and be able to discern if it fits your business needs.

Many thanks!

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Minh Duong
October 25, 2024 21:00

We have the following situation: The user in WP is not created. How can the user reschedule his appointment?. At the moment there is only Link for cancellation and confirm cancellation.

Thanks for your response.

Minh

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