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I'm having trouble getting Bookly to work effectively for my needs. I'm trying to set up the following which seems like it should be easier than it has been.

  • Two registration options for a hockey school
  • One 1-hour morning session for up to 10 students, M-F
  • One 1-hour afternoon session for up to 10 students, M-F
  • Staff is irrelevant, but I've added Coaches because that is the only way to set a schedule
  • Need users to be able to book 1 session, multiple sessions or recurring sessions

I've purchased the Group Booking Addon and have done my best to make it easy for the user but need help with the following.

  • Available booking times based on service, not staff
  • Option to book for one session or multiple / recurring
  • Update language to fit our needs (ie Service -> Session, Employee -> Coach, I'm available on or after -> View availability starting on)

Current version: https://acessportsacademy.com/admissions/

Please let me know if this is possible with the Bookly plugin as it seemed like this would be no problem as I was researching options. Thank you!

5 comments

  • 0
    Avatar
    Richel

    Hi Dan, 

    Thanks for reaching out. 

    Please note that Bookly is designed to work with a weekly schedule. After you set up the staff member's schedule, this schedule will be repeated for the following weeks. Please note that the system takes into account the staff member's schedule when rendering available time slots in the front-end/booking.

    So the availability offered in the booking form is based on the schedule of the staff member. Whereas the interval of the slots offered is regulated with the time slot length as this is the basis of how the hours are divided and presented in the booking form. 

    The Add-ons are intended to help give more flexibility to achieve desired features.

     

    One 1-hour morning session for up to 10 students, M-F

    One 1-hour afternoon session for up to 10 students, M-F

    Available booking times based on service, not staff

    You should be able to add breaks in between the morning and afternoon session so the available timeslot in the front-end will display the working hours only. 

    Need users to be able to book 1 session, multiple sessions or recurring sessions

    Option to book for one session or multiple / recurring

    Please check if the Bookly Recurring Appointments Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/115001442665-Recurring-Appointments-Add-on will work as it allows you to let your clients book a series of recurring appointments in one session: choose repetition interval, last date, or the number of recurrences, and a series of time slots will be booked. Kindly note that, at this time, setting a limitation of the repetition (i.e.: up to 5 sessions only) in the back-end isn't supported yet. 

    Update language to fit our needs (ie Service -> Session, Employee -> Coach, I'm available on or after -> View availability starting on)

    In the "Appearance" section in Bookly, you should be able to change any underlined text to any words you prefer. 

    Also, you should be able to hide or specify fields in the booking form when publishing. Please check this article: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form for more details and instructions in publishing and hiding fields in the booking form. 

    And kindly note that when "Categories of services, Services, and Employee" are hidden, it requires a default value chosen because each appointment must have each of those properties.

    Many thanks! 

  • 0
    Avatar
    Dan Kobler

    Thank you for your help Richel. I think I'm getting closer, but am seeing a few glitches as I test it. Screenshots included.

    https://acessportsacademy.com/admissions/

    1. I'm getting an notice that the time slot is full when attempting to set a recurring appt for the morning session. There are only 1/10 slots filled, so not sure why it's updating to the afternoon session automatically.

    2. The details display is really ugly when booking recurring appointments. If someone were to book through the end of the school year, that would be 132 versions of the same thing. I'm not seeing a way to just show it once via the variables included for display. I was able to just add the total cost, which helps, but there should be an option to show the service / employee once instead of many.

    3. In Bookly -> Appearance there is an option to add multiple students / registrations on one form, but I'm not seeing that option on our booking form. How do I enable that?

    Thank you again for your help. I think this may work for us.

  • 0
    Avatar
    Richel

    Hi Dan, 

    Thanks for your reply. 

    1. At this time, the parameters of the Bookly Recurring Add-on frequency are daily, weekly, biweekly, monthly. The time entered here will be used as the base time for all repeat appointments. Therefore, if the selected time for one of the scheduled recurrences is unavailable, the nearest open slot after the preferred time will be suggested to achieve the recurring appointment. 

    2. New functionality that will allow to better display details for multiple bookings is in the road map and should be added in one of the next releases. However, the exact date isn't confirmed at this time yet. 

    3. This looks like a feature in the Bookly Group Booking Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360000259594-Group-Booking-Add-on. Could you let me know where was this screenshot taken? Is this in your "Appearance" section on your site or is it in one of our demos/sandbox? Please reply to the email from support@bookly.info about Question #140264. 

    Many thanks! 

  • 0
    Avatar
    Dan Kobler

    Thanks Richel,

    1. But there was availability for every option, so not sure why it would choose something different.

    2. OK.

    3. This is in the Appearance section. It looks like it would allow someone to sign up for two spots, which would be a nice feature for us.

    Thank you!

  • 0
    Avatar
    Richel

    Hi Dan, 

    Thanks for the message. 

    1. This is how the Bookly Recurring Add-on is designed. Please check this article: https://support.booking-wp-plugin.com/hc/en-us/articles/115001442665-Recurring-Appointments-Add-on for more information. 

    2. Please check your email for Question #141105 and reply to that thread. 

    Many thanks! 

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