Next button doesn't work in the booking form


After filling the form fields (employee, service), date, then clicking NEXT – if the button starts spinning and nothing happens, try the following steps:

  • Check if the staff schedule is disabled. Verify the staff schedule in the staff member card.
  • Ensure that all Bookly add-ons are updated to the latest release.
  • Verify the Bookly database integrity on the Bookly debug page (
  • Ask your hosting provider to check if the PHP session is configured correctly.
  • Clear the cache of all caching and optimizing plugins.
  • Try disabling all caching and optimizing plugins and check the booking form again.

If the issue persists, our technical department will need to investigate further to identify the root cause and resolve it promptly. Please create a support ticket using the link below, and we will be happy to assist you.

Click Here To Get Bookly Support

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