Help Center

Working Hours, Holidays, Breaks

Basic scheduling settings can be set up for the whole company and then customized for each staff member.

Company Settings

In Settings > Business Hours, set up the default opening and closing hours for each day of the week.

In Settings > Holidays, block the days of the year when you're closed. The holidays can be recurring.

*These settings will be used as defaults for all new staff members you create from that point on, but won't affect existing staff's schedules.


Staff Settings

Each new staff member created will by default have the same holidays and working hours as determined in company-wide settings.

Customize that on their pages in Staff Members > [staff member] > :

  • > Schedule, for working hours and breaks at each day of the week;
  • > Days Off, for non-working days that differ from the company holidays.


Watch this video to discover the main Bookly settings and features. 



Special Days add-on – creates non-recurring days with working hours that are different from the weekly settings you've done for the staff member.

Have more questions? Submit a request


  • Avatar

    After installation, Calendar displays good, but icons with weekdays to choose are not shown and no timeslots.
    What needs to be changed?

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    Support Team

    Hi, please check if the schedule is set properly in staff members menu and visibility field needs to be set to "public".

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    Christopher Cook

    I can only set the staff members schedule Monday - Friday. How can I set the scheduled hours for the whole month? I need to set different hours week to week and show them 2 months out what the schedule is.

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    Support Team

    Hi Christopher, Bookly is designed to work with a weekly schedule, after you set up the staff member's schedule - this schedule will be repeated for the following weeks. The special days add-on offers the option to add days with a different schedule, that will override the weekly schedule. You can use this add-on to set a flexible schedule for a longer period, here you can check the demo:

  • Avatar
    Christopher Cook

    I need something that will be less work to enter employee schedules that work different hours every week. With special days, I will need to enter days one by one.

    I need something I can setup like below:

    July 1st - July 7th: Monday 1pm - 5pm, Wednesday 2pm - 8pm

    July 8th - July 14th: Tuesday 1pm - 5pm, Wednesday 2pm - 8pm, Friday 3pm - 9pm

    July 15th - July 21st: Thursday 2pm - 8pm, Friday 3pm - 9pm

    How can this be done? Giving an option for one weeks schedule that repeats is not realistic.

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    Support Team

    Currently, this functionality is not available. You will need to add manually all days or you could create a weekly schedule for Monday, Wednesday and Friday and set as days off when the staff member isn't available for booking.

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    Wouter Peeters

    Is there any way to set a schedule per staff member and per service?
    For example: I have 2 staff members and 2 services.
    Staff member one should be available for booking for service one from 9am - 11 am and for service two from 1pm - 3pm.
    Staff member two should be available for booking for service one from 1pm - 3pm and for service two from 9am - 11 am.

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    Support Team

    Hi Wouter, this option is not available at the moment, you will need to create 4 services with different schedules (using the service schedule add-on) or create 4 staff members with different schedules.

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    I have both general business hours and single staff member hours set to 12 pm to 9 pm Monday to Friday. However when I test the booking form on my site, it is 1) limited to 8-5 on the selection and 2) giving availability slots outside the open hours and staff availability.......

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    Support Team

    Hi, Please check if the time zone is set correctly in WordPress settings. I advise choosing a city from your time zone instead of fixed hours, to avoid having issues with DST.

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