Bookly can redirect users to a landing page you create at these points in the user process:
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- Booking form completed and appointment booked;
- Appointment approved or rejected by staff;
- Appointment successfully cancelled, either from a link in an email or from the bookings list online;
- Appointment cancellation denied because the appointment edit window expired.
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Create a landing page in any system and a link to it from the plugin.
To set the URLs, go to Settings > URL Settings.
Approve appointment URL (success) – a page that will be shown to a staff member after they approve a pending appointment by clicking on the {approve_appointment_url} link in email.
Approve appointment URL (denied) – a page that will be shown to a staff member when it’s impossible to approve an appointment.
Cancel appointment URL (success) – a page that will appear in case of successful appointment cancellation.
Cancel appointment URL (denied) – a page that will appear when the cancellation of appointment is not available anymore.
Appointment cancellation confirmation URL – a page where you place [bookly-cancellation-confirmation] shortcode. Clients are redirected to this page when they press the cancellation link {cancel_appointment_confirm_url} from email.
Reject appointment URL (success) – a page that will appear when the appointment is successfully rejected after staff press the {reject_appointment_url} link from email.
Reject appointment URL (denied) – a page that will appear when rejection of the appointment using the {reject_appointment_url} cannot be done.
Final step URL – a page that will appear after successful booking instead of the Done step. This step can be common for all services or custom for each service.