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Custom Statuses Add-on

Important: All add-ons for Bookly require Bookly Pro add-on installed and activated.

The default version of Bookly Pro plugin provides you with 4 regular appointment statuses of “Pending”, “Approved”, “Cancelled” and “Rejected”. With the Custom statuses add-on, you will be able to create a set of advanced statuses for your appointments.

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Custom statuses will help you to manage the whole list of your bookings more effectively and link custom Email/SMS notifications and reminders based on them.

Get the Custom Statuses add-on and build your own booking process that fits your internal scheduling rules and covers different situations.

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Setup and configuration

1. Purchase, download and activate Bookly Custom Statuses add-on in Plugins.

2. To create a new custom status, go to Bookly menu > Settings > Custom Statuses. Click + Add status.

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3. Enter the Name of the new status and choose whether appointments with this status block the corresponding time slot or not.

  • Free – a place in an appointment with this status will be considered as not occupied (other customers will be able to book a corresponding time slot).
  • Busy – a place in an appointment with this status will be considered as occupied (no one will be able to book a corresponding time slot).

4. Use drag & drop to reorder created statuses in a list.

5. You can link specific notification to a custom status. Go to Email/SMS notifications, select or add new notification type and choose the appointment status at which the selected notification will be sent.

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6. Filter appointments with custom statuses in Appointments list.

Check this demo to see the Bookly Сustom Statuses add-on in action.

 

RELATED

Keep track & edit appointments – view and manage the list of your bookings.

Pending Appointments – confirm your bookings manually.

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