Custom Statuses Add-on

The default version of the Bookly Pro plugin includes five regular appointment statuses: Pending, Approved, Cancelled, Rejected, and Done. However, with the Custom Statuses (Add-on), you gain the ability to create a set of advanced statuses tailored to your specific needs.

Custom statuses offer enhanced flexibility in managing your entire booking list, allowing you to link custom Email/SMS notifications and reminders based on them. Additionally, they can serve as the default status (Settings > Appointments > Default appointment status) for newly created appointments, providing a more personalized booking process aligned with your internal scheduling rules.

Setup and configuration

1. Purchase, download, install and activate Bookly Custom Statuses (Add-on) in Plugins.

2. To create a new custom status, go to Settings > Custom Statuses in Bookly. Click on the Add status button.

3. Enter the Name for the new status. Choose whether appointments with this status should block the corresponding time slot or not:

• Free: An appointment with this status will be considered as not occupied, allowing other customers to book the corresponding time slot.
• Busy: An appointment with this status will be considered as occupied, preventing other customers from booking the corresponding time slot.

Reorder created statuses by using drag & drop in the list.

4. In Email or SMS Notifications, link specific notifications to a custom status. Choose or add a new notification type and select the appointment status at which the notification will be sent.

5. Filter appointments with custom statuses in the Appointments list.

6. Use custom statuses in the 'Automatically change status of appointment' option in Settings > Appointments.

Check this free live demo to see the Bookly Custom Statuses (Add-on) in action.

DEMO VIDEO TUTORIALS MAIN BOOKLY SETTINGS FAQ ADD-ONS

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