All of these settings will apply to all types of email notifications to customers and to staff.
Sender name - we suggest that you use something recognizable, like company/brand name, or maybe even the name of the team member who provides the services (if you only have one).
Sender email - this has to be an existing and active email address.
Reply directly to customers - enable this if you’d like to let your staff and admins communicate with your customers via email. This feature will use the customer’s email address as the sender email in notifications sent to staff and in copies of customer notifications sent to admins.
Send emails as HTML/text.
Note: When your clients misprinted their email address at the Details step of the booking process, they don’t receive automated booking confirmation emails. In order to manage undelivered emails, please check your sender’s mailbox for a ‘delivery failed’ messages.
Overview of Notifications - see how you can schedule emails and what you can set as triggers for automated and personalized emails.
GOOD TO KNOW
WPML Integration - translate all your emails into 40+ languages with the WPML plugin.