Voice Notifications

By enabling the Voice Notifications feature, you can deliver text-to-speech messages to both your clients and staff members regarding new bookings, upcoming appointments, changes in appointment status, and other relevant scenarios.

The content of these automatic calls is customizable, allowing it to suit various scenarios.

Please note that Voice Notifications will incur additional charges, which vary depending on the country. You can review the current prices in Bookly Cloud under Voice Notifications > Price list.

Setup

1. In your Bookly Cloud account, navigate to Products and click on the Get started button next to Voice Notifications.

2. Open the Voice Notifications section and go to the Settings tab. Choose the language for your notifications.

Bookly Cloud Voice Notifications setup

3. Switch to the Notifications tab to customize the template of your voice message. For scheduled notifications, configure CRON.

Bookly Cloud Voice Notifications setup

Bookly Cloud Voice Notifications setup

To test voice notifications, click on the Test voice notifications button located at the bottom of the page.

Outbound calls display status, duration, and cost on the Details tab.

All outgoing calls use a single generic number: +1 844 990 4033.

Bookly Cloud Voice Notifications setup

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RELATED

Personalization Codes – messages can include actual appointment data and other personalized info.

Bookly Cloud Products – explore our cloud services that work for your business.

GOOD TO KNOW

How can I configure CRON to send the Bookly reminders?

How do I change or reset password for my Bookly Cloud account?

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