This article explains how to customize the classic step-by-step booking form.
If you’re not sure which booking form to use, see Booking form types / Choose a booking form.
How to customize the classic booking form
You can customize the layout, colors, labels, fields, and step texts of your booking form. To edit the form:
1. Go to Bookly > Appearance.
2. Choose Step by step form.
3. Adjust the form settings in the available tabs.
4. Click Save.
Customize colors
Use the color picker to adjust the main colors of the classic booking form so it matches your website design.
After updating the colors, click Save.
Edit texts and add booking details
You can edit the text shown on each booking step.
Click the underlined text to open the editing window. Enter your text and add codes such as {service_name}, {staff_name}, or {total_price} to show booking details dynamically.
Start typing `{` to see the available codes. Click Apply, then Save.
Example:
You have booked {service_name} by {staff_name} at {service_time} on {service_date}. Price for the service is {service_price}. Please provide your details in the form below to proceed with booking.
For the full list of available codes, see All Placeholders.
Advanced: conditional and repeated content
Use conditional blocks to show text only when specific booking information exists.
Example:
{#if extras} Additional items: {extras}{/if}
If you use add-ons that allow several appointments in one booking session, use repeated blocks to show details for each appointment.
Example:
{#each appointments as appointment}
Service: {appointment.service_name}
Staff member: {appointment.staff_name}
Date and time: {appointment.appointment_date} at {appointment.appointment_time}
{/each}
Check the mobile version
If you modify or translate button titles, also check the mobile version of the form. Open Bookly Appearance in mobile view, update the button texts for each step, and save the changes.
Hide steps or fields
To hide booking steps or fields, adjust the shortcode settings when you add the form to a page.
Learn more: Publish Booking Form
Browse common questions
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