Help Center

Deposit Payments Add-on

Divide payment into 2 instalments: a portion of the price paid online during booking, with the rest to be paid offline when the client arrives for their appointment.

Available for purchase here.

 

Setup

1. Download and install as a new plugin in your WordPress dashboard.

2. Set up deposit amounts in Staff Members > Services, under the new Deposit column. The deposit amount is set individually for each staff member and each service.

deposit-payments-backend.png

Customer Experience

Customers will see the deposit amount required as early in the booking process as possible – when confirming appointment details (or cart details if cart add-on is enabled). 

When proceeding to the final step of booking process the customer will be asked to pay the deposit amount. The information about the amount paid and amount due can be included in the notification sent to the customer (see setup below).

With the deposit placed, the customer can complete the payment via a bank transfer or by paying offline at the time of visit. When they do, admin will have to mark payment as complete in the payment details window (to get there, open the appointment from Calendar or Appointments list and click on the payment icon next to the customer name). Only then the correct payment amount will show up in the Payments list.

deposit-backend2.png

 

Manage Deposits

New Deposit property is added to appointments and payments in the respective Appointments and Payments lists. The deposit amount will be shown as a hard amount for all appointments, including for those with the deposit amount set up as percentage of the appointment cost - in this case, the paid deposit amount will be rounded up to a whole number (no decimals).

The Payment Details window now shows ‘amount paid’ and ‘amount due’ for partially paid appointments with the Complete Payment button which sets the order as fully paid.

Amounts paid and due can be integrated into the booking form and notifications via the new {amount_paid} and {amount_due} codes. As always, they’re added to the cheat sheet on the Appearance and Notifications pages.

 

Get your Deposit Payments add-on here.

 

Try this demo (both front-end and back-end versions) to get a better understanding of how the Deposit Payments add-on works.

If you wish you can join a community of translators who help us in Bookly localization. Join translation of Bookly Deposit Payments Add-on and help us become closer and speak with you in your native language.

 

RELATED

Payment Options

Coupons add-on – a deduction in absolute numbers or a percentage of appointment's price.

 

GOOD TO KNOW

Individual Staff-Specific Pricing

 

Have more questions? Submit a request

13 Comments

  • Avatar
    Whinenever

    when will you add new payment gateway(for india) and invoices ladela ? I am begging you. i am not able to use this plugin without these features

  • Avatar
    Contessa Williams

    The deposit addon doesn't work properly and does not require deposits in booking workflow. Please see refer to the ticket I opened earlier today. Thanks

  • Avatar
    Support Team

    Hi Contessa, please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter.

  • Avatar
    Kevin Aigbedion

    The Deposit Add-On Doesn't work.
    "It says The plugin has been deactivated.
    Bookly v13.0 is required. "

    Even though I am using Bookly 13.1. Need Help!

  • Avatar
    Support Team

    Hi Kevin, that's strange, could you please send us an email with this inquiry and the purchase codes to look into this matter.

  • Avatar
    Kevin Aigbedion

    I sent an email twice and havent gotten responded to. [designbycosmo@gmail.com] is my email

    Thanks! i need help asap!

  • Avatar
    Support Team

    Hi Kevin, we got your mail. We'll look into this matter and get back to you.

  • Avatar
    chkopo

    Are there short codes for the deposit add-on? I am looking for the deposit amount so I can add that to the payment screen instead it shows the total amount.

    ... Never mind I figured it out. I used the {amount_to_pay} short code.

    Edited by chkopo
  • Avatar
    Support Team

    Hi Chris, besides that code you can also use this one - {amount_due}.

  • Avatar
    Jeremy

    I purchased downloaded then tried to install on my client's site but it fails to install.

  • Avatar
    Support Team

    Hi Jeremy, please send us an email to support@ladela.com with this inquiry and your purchase codes.

  • Avatar
    Cyphas

    Demo failed: Scenario:
    As the business owner I offer two(2)payment options 1. Local Payment & PayPal.
    I keep getting no shows so I introduce a Deposit x% for those wishing to pay locally.
    In the demo $80 is the deposit but the system allowed me to complete without: Why is this the case...?
    I'll email you

  • Avatar
    Support Team

    Hi Cyphas,
    The customers that choose to pay locally option are not required to pay a deposit. The current deposit logic works as follows:

    The customer will be required to pay a portion (or full amount) of the service price during the checkout and the rest will be paid on-site.

    If you do not want your customers to be able to complete the checkout without paying the deposit, you need to disable the 'Pay locally' option and set the needed payment methods. You can choose what payments you want to display in settings -> payments.

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