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All Shortcodes

These are all the codes that you can use to personalize your notifications and the booking form itself.


{appointment_date} – for bookings with multiple appointments, the code will be replaced with the dates for each of the appointments made as part of the booking, divided by a comma (via Cart, or Chain or Multiply Appointments).

{appointment_time} – same as with appointment dates, multiple appointment times will be shown for bundle bookings.



{approve_appointment_url} – an email (not a text message) can contain a link for staff to approve pending appointments online.

{approve_appointment_schedule_url} – URL for approving the whole schedule (to use inside <a> tag). Available with installed Recurring Appointments add-on.

{booking_number} – individual no. of a booking, useful for the client to know should they need to get in touch with you about it. Bundle bookings give one booking number for all appointments.

{cancel_appointment} – a link that lets your clients and staff to cancel an appointment online.

{cancel_appointment_confirm_url} – URL of cancel appointment link with confirmation (to use inside <a> tag).

{cancel_appointment_url} – URL of cancel appointment link (to use inside <a> tag).

{cancellation_reason} – reason you mentioned while deleting appointment.

{cart_info} or {cart_info_c} – available for combined notifications with Cart feature (available with installed Cart add-on) enabled in Bookly Settings > Cart. The simpler {cart_info} just includes the booking summary table into the email, while the {cart_info_c} does the same while also adding an appointment cancellation link next to each appointment.


{custom_fields} & {custom_fields_2c} – info that the client answered custom questions with (available with installed Custom Fields add-on).

{extras} – the titles of extras purchased with the appointment(s). Available with installed Service Extras add-on.

{extras_total_price} – available with installed Service Extras add-on.

{google_calendar_url} – this adds the appointment to the user’s Google Calendar.

{location_info} – available with installed Locations add-on.

{location_name} – available with installed Locations add-on.

{number_of_persons} – available with installed Group Booking add-on.


{package_name} – service package name. Available with installed Packages Add-on.

{package_size} – number of services in package. Available with installed Packages Add-on.

{package_price} – service package price. Available with installed Packages Add-on.

{reject_appointment_url} – URL of reject appointment link (to use inside <a> tag).

{service_duration} – duration of service.




{site_address} – used in Notification to customer about their WordPress user login details.

{tomorrow_date} – date of next day




{client_name} – full name will be used here.

{client_first_name} – first name of client.

{client_last_name} – last name of client.

{client_address} – displays client address in a calendar.



{login_form} – can be added to the booking form and booking list online to let the user log in with their WordPress credentials and have the personal info automatically filled in with their info.






{company_phone} – main phone number that you’ve included in General > Company info.





{staff_info} – the description-like field that you might have used to give additional info on each team member in Staff Members.




{next_day_agenda} – staff agenda for next day

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